Where is "Availability" choice list field in Maintain Items under Catalog Definition - Service Catalog

Lillian Aviles
Mega Expert

I have created a Catalog Item and want to show in the Mobile Interface.

I have already verified that the Classic Mobile UI Properties is YES for Enable mobile web UI

When I open the Catalog Item I am being asked to "Locate the Availability Choice list field and change the value from Desktop Only to Desktop and Mobile, thank click Update.

However...... When I view the catalog item, I cannot location anywhere, where I can make this type of change. 

I have attached an image of what I see and am not sure if the "Available For" is where I am supposed to be making this change, if so, I am not sure why nothing is there because this is a ebook ServiceNow Fundamentals request I am doing to learn how to use ServiceNow.

Thank you.

1 ACCEPTED SOLUTION

Lillian Aviles
Mega Expert

I found the location for the Availability.

Update personalized list column, when viewing the Catalog Items and for the specific item, make the change under "Availability" by double clicking and click on drop down, where you will see:

Desktop Only

Desktop and Mobile

Classic Mobile Only

 

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5 REPLIES 5

Lillian Aviles
Mega Expert

I found the location for the Availability.

Update personalized list column, when viewing the Catalog Items and for the specific item, make the change under "Availability" by double clicking and click on drop down, where you will see:

Desktop Only

Desktop and Mobile

Classic Mobile Only