Work Notes and Comments are not displaying on activity

[Nithish1]

Hello Everyone,

When I enter work notes or additional comments it is not showing in the activity. What might be the issue?

[jboiteux]

Check out this post.

https://community.servicenow.com/community?id=community_question&sys_id=6b319fe9dbdcdbc01dcaf3231f9619f3

[Nithish1]

Hello,

My co-worker found that I'm missing records in the dictionary for the incident and I'm trying to export and import but it's not letting me do that.

Any help would be appreciated. 

Thanks,

Nithish

[Akash Kumar7]

Please try to check if there is record created in sys_journal_field 

if yes, then try to enable audit on the table .

https://docs.servicenow.com/bundle/sandiego-platform-administration/page/administer/security/task/t_...


hope this will help.