IT Asset Management Panel (Audit & IT Asset)

Session Code: BRE2855Presenter(s): John VanBruggen, Bipin Paracha, Shea LaughlinCompany(s): INRY, INRY, INRYAbstract: IT Asset Management is cross functional and has multiple perspectives. It is also ...

Digital Service Enlightenment

Session Code: BRE2800Presenter(s): Scott Nemes, Celisa Manly, John SpirkoCompany(s): San Francisco State University, Northern Arizona University, ServiceNowAbstract: Join us in this session to hear fr...

Chevron's global ITSM digital transformation in 7 months - We did it!

Session Code: BRE2813Presenter(s): Mike ColvinCompany(s): ChevronAbstract: In a single deployment, Chevron successfully moved its global ITSM operations to ServiceNow. Beyond sunsetting legacy tools, ...

Analytics Governance

Session Code: BRE2833Presenter(s): Dan KaneCompany(s): ServiceNowAbstract: Building your organization to best manage and develop analytics.

Managing Risks and Controls in Customer Projects

Session Code: BRE2806Presenter(s): Andrew Vesay, Sesh PSCompany(s): Iceberg Networks, UnisysAbstract: Understanding risks and controls in large projects are not new to organizations. To manage risks r...

Time is of our essence. How UPS quickly delivered ServiceNow at scale.

Session Code: BRE2840Presenter(s): Theresa O'LearyCompany(s): UPSAbstract: UPS is a global leader in logistics, offering a broad range of solutions including transporting packages and freight; facilit...

Ensuring Enduring Success with Continuous Improvement of Employee Services

Session Code: BRE2784Presenter(s): Brenton JonesCompany(s): Keurig Dr PepperAbstract: Continuous Improvement Team established to ensure the ongoing success of KDPs' Digital Transformation Primary obje...

What's new in CMDB

Session Code: BRE2794Presenter(s): Navin SharmaCompany(s): ServiceNowAbstract: We will walk customers through our new vision of CMDB and talk about what is available.

Uninterrupted: Comcast reimagined ITOM and ITSM across divisions

Session Code: BRE2781Presenter(s): Greg Birzes, David TreiberCompany(s): Comcast, CapgeminiAbstract: Comcast sought to pursue its objective of One Vision, One Experience and reimagined IT Operations M...

5 Use Cases to make you a SAM-Pro rockstar

Session Code: BRE2764Presenter(s): Rohan TyagiCompany(s): ServiceNowAbstract: Software Asset Management Professional is loaded with features to drive value to your business. This session will focus th...

Optimize concurrent license usage for engineering apps using SAM

Session Code: BRE2765Presenter(s): Oren Gabay, Rohan TyagiCompany(s): OpenLM, ServiceNowAbstract: With Orlando release, ServiceNow Software Asset Management introduces the feature to monitor and optim...

Using service management as the cornerstone of digital transformation

Session Code: BRE2754Presenter(s): Shiv Kumar BhasinCompany(s): National Stock Exchange of India LimitedAbstract: Using digital technologies and workflows to empower its workforce is a key goal of the...

Enabling ITAM Governance with SAM

Session Code: BRE2768Presenter(s): Patrick GraffCompany(s): MicrosoftAbstract: Patrick Graff will discuss how a mature ITAM Governance program can be enhanced and automated by leveraging ServiceNow So...

Increasing same store revenues with digital workflows for retail

Session Code: BRE2719Presenter(s): Timothy AlmanCompany(s): Aaron'sAbstract: Like most brick and mortar retailers, Aaron’s needs to constantly innovate in-store experiences for their customers. One ap...

Co-delivery: How ServiceNow and our partners are collaborating for your success

Session Code: BRE2740Presenter(s): John BraschCompany(s): ServiceNowAbstract: A successful digital transformation requires you, ServiceNow and leading consultancies/global system integrators working i...

Peer insights: keeping your platform healthy to get the most out of ServiceNow

Session Code: BRE2738Presenter(s): Ana Borich, Martin WoodCompany(s): ServiceNow, ServiceNowAbstract: Participate in a conversation with business leaders including BC Pension, H&M and Chipotle on how ...

Drive more value with ServiceNow Implementation Methodology and best practices

Session Code: BRE2741Presenter(s): Rob FletcherCompany(s): ServiceNowAbstract: Learn about how ServiceNow’s new Implementation Methodology can derisk your project and accelerate your journey to value ...

Achieve your outcomes and enduring success with ServiceNow Customer Success

Session Code: BRE2739Presenter(s): Rick WrightCompany(s): ServiceNowAbstract: Discover how ServiceNow’s Customer Success offerings can help you drive ServiceNow adoption and achieve your desired busin...

General Mills: Reflecting on One Year of Cross-Departmental Employee Campaigns

Session Code: BRE2652Presenter(s): Cara Herrick, Allison FrenchCompany(s): General Mills, ServiceNowAbstract: Hear how General Mills built guided experiences for their employees and enabled faster act...

Taming an unruly process

Session Code: BRE2673Presenter(s): Stephen McCartyCompany(s): ArcBest TechnologiesAbstract: ABF Freight, a subsidiary of ArcBest Corp., operates an LTL freight network across North America. Mobile dev...