Hi everyone, I wanted to share something helpful for those of you who are just starting your ServiceNow journey, especially if you’re coming in with zero IT experience. When I first got started, I came from a completely different background and didn’...
Hi Everyone, I have absolutely no experience in ServiceNow other than the Welcome to Servicenow microcert. Can anyone give me advice on where to start? I want to get certified in ITSM and then later on HRSD as my main work experience is in HR. Are th...
Its July 5th, 2025, where I had the incredible opportunity to attend CreatorCon 2025 in Bangalore—amazing event that brings together innovators, developers, and tech enthusiasts from across the ecosystem. The energy, learning, and hands-on experience...
Is it important to know the release name and years of service now for cleaning the exam or getting job
I'm unable to complete the task 6 or module 6 in micro certification Xanadu labs which is a creating a dashboard I'm unable to create a dashboard instead of getting a dashboard overview I'm getting platform analytics as a favourite . I'm. stucked in ...
Hi Community, I’m looking for guidance on how to customize the email notifications sent to subscribers of a knowledge base article whenever the author updates the content. To tailor this notification, I will need to add a custom new field. Previous...
Can anyone help me to rename my tasks? I tried with html widget and page designer. Except this name every other name can be renamed. Please help me to rename my tasks
I am currently updating our Knowledge Base and noticed an issue with category visibility.I have a category named "Service desk", which shows up correctly under the Knowledge Base. However, another category called "Classroom Support" does not appear, ...
Hi,I am looking for the slide decks from the Knowledge 25 conference. Where will those be located if they are uploaded?
Hi everyone,I’m looking for guidance on how to customize the email notifications sent to subscribers of a knowledge base article whenever the author updates the content. Specifically, I’d like to know if there’s a way for the author to draft or tailo...
ServiceNow Knowledge 2025: 11 Game-Changing Announcements That Are Redefining the Future of Enterprise AI From AI-native platforms to autonomous IT and the launch of ServiceNow University, #Knowledge2025 was packed with bold innovations! 1. The Ser...
Hi all,I am looking for guidance on how to insert a record into the Knowledge Feedback Task table in ServiceNow and associate it with a specific Article via script.Currently I am failed to insert Article and Feedback Task type (other then "User Feedb...
On the knowledge website it says light breakfast is served daily, however I received an email from ServiceNow that conference attendees should expect to enjoy their breakfast before attending. Anyone have some clarification?
Hi all, Can any one help me with providing functional document for Major incident managent and change management. We are implementing ITSM in our organisation
