How to make signature field mandatory on Agent Mobile app?

Dejan Duric
Tera Contributor

Is it possible to make the signature field on the OOTB Sign & Confirm function on the Agent mobile app mandatory?

find_real_file.png

 

find_real_file.png

5 REPLIES 5

PaulSylo
Tera Sage
Tera Sage

Hi - I think this is a true or false Field type to show the signature, (prompting the user to sign before submitting). by out of the box, we cannot make it mandatory. but you can try with screen UI  policy and UI policy rule on this table "Sys_sg_button". pls try if it works.

find_real_file.png

 

Pls hit the help if it helps and share your thoughts as well!

Regards,

Paul

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

Hello Paul,

 

Sorry but this isn't working for me, the signature field is still not mandatory

Are there any other hints you can share, please?

 

Thanks in advance

Ramon Cordova
Tera Contributor

Hello @Dejan Duric,

I am running into the same req, were you able to achieve this?

Thanks.

Hello Ramon - Have you tried the solution? is it not working for you?. it works for me, that why i given here!

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !