How to show ui page on Agent mobile app?

[Lucky11]

Hi,

Can someone tell me how to show UI page in Agent Mobile app? like we use to show in Classic mobile app.

how to show normal reports in Agent mobile app instead of PA reports.

Thanks

[David Ha]

Hi tejesh.mk,

Are you asking how to display web pages within the Agent app?

Please refer to this introduction to URL applets (Madrid but concept is the same)
https://www.youtube.com/watch?v=1Ka72JCR0YA&list=PL3rNcyAiDYK38AUkJV5fgp-xknsqHn3RF&index=12

Once configured, you just need to associate it to an applet launcher using Mobile Studio.

I'd highly suggest checking out our developer training course to get a look and feel on how to use the new mobile platform:
https://developer.servicenow.com/dev.do#!/learn/courses/orlando/app_store_learnv2_mobileapps_orlando...

As well as our NowLearning courses to get started with mobile:

https://nowlearning.service-now.com/lxp?id=overview&sys_id=346e20b813c0441090a75ecf3244b043&type=cou...

Best,

David

[Joshwa Antony S · Accepted solution]

Hi,

Use URL Applet.

You may create one section [sys_sg_icon_section] where you can configure your URL applet.

Refer doc: Configure a URL applet

Refer lab: Creating Applet Launcher UI Sections, What is Applet Launcher Sections?

Refer video: Mobile Developer Fundamentals - URL Applet

Use this training to get familiar with native app customization: Developing Mobile Applications Objectives

Please mark my answer correct & helpful if it helps to address your question.

Following is the example of URL applet, Here I'm opening chat window from Agent App using. URL applet

You need to use you UI page name, (Example: attachment.do) in the link URL

1. Create a Quick action menu

2. Create a function with type "URL"

3. Place the Quick action menu in appropriate launcher Body

Regards,

JAS

[David Ha]

Hi tejesh.mk,

Can you help provide any additional screenshots of your current mobile classic app experience? Would love to learn more about how you are currently using the Mobile Classic app today.

We're working on putting together a mobile app academy session to walkthrough how you can migrate common Classic app use cases over to the new mobile apps (Agent & ServiceNow) as customers get ready for Classic deprecation next year.

Appreciate any shared insight!

Thanks,
David from ServiceNow Mobile Platform team

[morgan8495]

Hi tejesh.mk,

After you configure your URL applet, you can actually associate your applet directly to a navigation tab/bar. 

When creating a new navigation bar/tab on Mobile Studio mygiftcardsite, it will have a drop down menu asking if you want to open an applet launcher or an applet.

Select applet, and associate your URL applet. If you set this URL applet as the 1st or home tab of your mobile app, it will immediately launch the responsive web screen upon login. Or if you set it as any of the other tabs, it will launch the URL upon tapping of the navigation bar.

Hope that helps.