Need assist on login NOW mobile using SSO

[Padam]

Hi there,

When I login to NOW mobile using SSO username and password, it asks me to use Mircrosoft Edge as shown in screenshot.

Is there any configuration I am missing from backend?

Thanks for help in advance.
- Padam

[PaulSylo]

looks like the configuration "intune" end needs to be checked once.  Can you check your intune configration once, as given below,

https://docs.servicenow.com/bundle/sandiego-mobile/page/administer/tablet-mobile-ui/concept/intune-m...

https://www.servicenow.com/community/mobile-apps-platform-articles/mobile-authentication-issue-with-...

once you checked, update your intune mobile version from the store once.

[PaulSylo]

Any luck on this Sara?

[sarahbionii]

Hi @PaulSylo,

Thank you so much for your help, it's worked.

Regards,

Sarah Bioni

[PaulSylo]

Thanks! that very nice as well. Can you mark my response as closed.