My client has a different account for login to Teams than the email that is registered in ServiceNow. So when they link their accounts to ServiceNow for Teams authorization for the Employee Center tab it fails because the email that is used to login to Teams is different than the email in ServiceNow. Is there away to change it from email to user id? (See attached image). So the idea is to change it from email over to userid because the xxxx@energycorp.com is what is used for login to Teams, so when the employee center tab tries to auth it is comparing xxxx@energycorp.com(Teams login) to xxxx@statkraft.com(ServiceNow Email)
Hi,
Yes it is possible. Please look for the application registry entry that was created for the manifest (usually generates with name Azure AD - sso - tenant_name) you tried to generate for the portal tab.
The table is /oidc_provider_configuration. two columns - User Claim and User Field. by default User field is email, you can change this to make it work with user_name.
Thanks,
Ragu
Hi,
Yes it is possible. Please look for the application registry entry that was created for the manifest (usually generates with name Azure AD - sso - tenant_name) you tried to generate for the portal tab.
The table is /oidc_provider_configuration. two columns - User Claim and User Field. by default User field is email, you can change this to make it work with user_name.
Thanks,
Ragu
