In Compliance Workspace- New Button is not visible to CDO, CDO delegate on Risk Statement related tab on all states of control definition. But Here problem is On Declarative actions New button is in Inactive state and On Ui actions there is no new bu...
Anyone worked for integrating servicenow with any GRC tools? If yes please share any documents available.
We have a requirement where client documents are stored in Microsoft OneDrive, and we need to use these documents in policies within ServiceNow. Once these policies are approved, they should be converted into knowledge articles. However, we are unsur...
Governance, Risk, and Compliance (GRC) are critical components for any organization aiming to manage risk effectively, stay compliant with regulations, and ensure business continuity. But managing these manually is complex, time-consuming, and prone ...
Hi All, We have a requirement to generate an audit report in word format at an engagement record level. In order to meet this requirement, we came across a ServiceNow plugin which supports this functionality i.e. "ServiceNow Document Designer with Wo...
I have heatmap, where i can use two colors to define them which is available in out - of - box configurationbut i need to define multiple colours to define heatmap.this is the heatmap which is was createdbut i want to replicate in this way can anyon...
Hello,What is the objective of setting a functional domain in IRM? Thank youBest regards
I have 3+ years of experience in ITSM and Integrations, and I recently started learning ServiceNow GRC. I have a good understanding of Policy & Compliance, Risk Management, and Audit Management. However, I find the advanced parts of Risk and Audit a ...
Hello Community! My question is rooted in a use case which we implement in Policy & Compliance Management. I'll try to explain as best as I can in a fictional use case. Use CasePolicy: Reports are not allowed to contain personal data. (Reports are b...
We are a new-ish customer using ServiceNow, haven't worked on the platform before and mainly use it for the GRC module at the moment. We want to stay as OOTB as possible to prevent skipped records, what would be the best way to make updates to defaul...
Hello, When I am trying to configuring the BCP record of scope related list - FMI asset type default list layout for workspace view in native UI. It is not replicating to the workspace.I tried with following ways:-Tried UX list - UX list is not there...
Hi All, I have the Policy Exception request set to 365 days in for a Policy. I'd like to limit the extensions to six months for High or Critical Risk Rating Exceptions. Does anyone have any recommendations on how to accomplish this? I have reviewed...
Hello,What are the recommended features in Compliance workspace to perform sampling when executing controls ?For example instead of performing the control on the full scope it will be done only on a sample based on some criteria.Thank you
Can approvals be triggered from the smart assessment engine? If so, how can I configure them? Thanks
Hi Community,I’m working on IRM GRC and have a question regarding Smart Assessments in the Compliance/Audit workspace.Currently, my Smart Assessment is triggering as expected, and the assessor can view and respond to the assessment from the list view...
