how to open 'Now Assist AI Agent Studio'

[learn nv]

Hi Team,

I am looking to access 'Now Assist AI Agent Studio', but not able find it. I couldn't find 'Now Assist conversational experience' in my instance. What are the steps i need to follow to open or access 'Now Assist AI Agent Studio'.

 

[Dr Atul G- LNG]

Hi @learn nv 

if you are trying in PDI then it will not work but just show the blocks. 

[Renat Akhmedov]

Hello,

To access the Now Assist AI Agent Studio in ServiceNow, please follow these steps:

Verify the Instance Version first, and ensure your ServiceNow instance is on the Yokohama release, as the AI Agent Studio is available from this release onward.

1. Activate the Plugin: Navigate to System Applications > All Available Applications > All. Search for "Now Assist AI Agents" and click Install to activate the plugin.
2. Access AI Agent Studio: After activation, go to Now Assist AI Agents > Overview in the application navigator. This will open the AI Agent Studio, where you can create and manage AI agents.

If you do not see the Now Assist AI Agents module or encounter any issues, it's possible that your user role lacks the necessary permissions, or your instance may not support this feature. In such cases, please contact ServiceNow support (Hi Portal) for assistance.

I hope this helps! Please mark this comment as a helpful comment, thank you!

Best regards,
Renat Akhmedov

[learn nv]

Hi Renat,

 I upgraded my instance to Yokohama. Plugin is not showing. any idea?

[Dr Atul G- LNG]

Hi @learn nv 

Are you using PDI? or client instance?