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3 weeks ago
Can we have 'Q&A Genius results' for Virtual agent? Is there any configuration for that?
Solved! Go to Solution.
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3 weeks ago
JUST FYI...
Starting with the Now Assist in AI Search 11 release, the Now Assist Q&A Genius Results feature is in maintenance mode. This feature will remain available but will not be updated or supported. Similar and improved functionality is available in the newer Now Assist Multi-Content Response Genius Results feature. For more details on this feature, see Now Assist Multi-Content Response Genius Results.
Regards
RP
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3 weeks ago
Hi @Suggy
Refer : How to setup Now Assist Q&A Genius Results in Virtual Agent
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Hi - I have seen that already. Its a custom topic. OOTB there isnt any solution?
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3 weeks ago
JUST FYI...
Starting with the Now Assist in AI Search 11 release, the Now Assist Q&A Genius Results feature is in maintenance mode. This feature will remain available but will not be updated or supported. Similar and improved functionality is available in the newer Now Assist Multi-Content Response Genius Results feature. For more details on this feature, see Now Assist Multi-Content Response Genius Results.
Regards
RP
