Enabling Now Assist Skill Kit

[Marco Erharter]

Hello Everyone,

Maybe a rather basic question, but it feels like I have missed something important. I am trying to enable Now Assist Skill Kit on our Instance for testing purposes, but haven't been able to figure it out yet.

I have validated the access criteria as per the docs and an article I found in the community:

•  I have actived Now Assist for ITSM and Creator, which I have been testing lately
• I validated that the Now Assist plugins  are on the latest versions
• Our instance has been upgraded to the Xanadu release patch 1 hotfix 2a

Still not able to see the required sn_skill_builder.admin role and NASK. Any help or advice here would be appreciated.

Best regards,

Marco

[Laurent5]

Hi Marco

Look for the plugin sn_skill_builder in the classic app manager. If not available in the App Manager, select Find in Store.

Hope it helps.

Laurent

[Marco Erharter]

Hello Laurent,

Thanks for your reply. I'm not able to find tthe plugin sn_skill_builder in the classic app manager. I'll check the store later and revert back to you here.

Best regards,

Marco

[Marco Erharter]

Hello Laurent, unfortunately I was not able to see it either in app manager or the store. I couldn't figure out what the reason would be. Do you have any other suggestions?

Looking forward to hearing from you and have a great weekend.

Best regards,

Marco

[Dr Atul G- LNG]

Hi @Marco Erharter 

Hope you are not looking these plugins in PDI.