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05-05-2026 03:40 AM
Hi ,
I forgot to add the roles in custom workspace , i want to add it now
How can to achive this
Solved! Go to Solution.
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05-05-2026 04:41 AM
Click on Open access controls link below Roles
it will open ACL
Add role to that ACL
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2026 04:41 AM
Click on Open access controls link below Roles
it will open ACL
Add role to that ACL
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2026 04:45 AM
Hi
Thanks for the response
I am not getting any acl in that and no option to create one even after elevatiing privelege
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05-05-2026 08:02 PM
what happens when you click that link?
if not then create a new ACL similar to this in your custom scope, just replace sow with your custom workspace name
Type - ux_route
Name - now.workspaceName.*
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2026 05:10 AM
Hi @D9201559
refer this article: Workspace Essentials: Create a Custom Configurable Workspace from Scratch
Step by step instruction is given there.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti