Hi,
We want to use to create a custom integration using conversational custom chat integration framework. So followed the steps here: https://www.servicenow.com/docs/r/zurich/conversational-interfaces/virtual-agent/create-adapter-for-... .
Now, we want to enable Now Assist in Virtual Agent, so that we can perform a LLM based chat using the APIs :
Common Virtual Assistant Endpoint :
-- POST https://<your_instance>.service-now.com/api/sn_va_as_service/bot/integration
We were able to start and continue convesation, with topic base approach, but we want to implement a free flow text base experience, with is backed by LLM. So we thought we need Now assist in VA and AI search Enabled, but still we are not able to achieve that.
Can anyone help, with the next steps. Thanks !
