Now Assist Panel is showing a blank

[Meera1]

Hello All - Recently we have upgraded our instance and we see now Assist panel is blank and not displaying any text or skills. any help is highly appreciated

Regards,

Jhansi M

[PaulSylo · Accepted solution]

HI @Satishkumar B  @Meera1  - Go ahead and repair this, Glide conversation Generative AI plugin. it will fix your issues

[Satishkumar B]

@Dr Atul G- LNG  no luck Atul

[Dr Atul G- LNG]

Hi @Satishkumar B 

Did you update or repair all the Now Assist plugins? If yes, and the issue still persists, please log a ServiceNow support case.

[anubhavkapoor76]

@Satishkumar B - Follow the below steps to see if it works

1. In the filter navigator, go to Conversational Interfaces -> Assistances
2. In the row for "Now Assist in Virtual Agent (default)" click on the 3 vertical dots and select "Turn on/off"

[Satishkumar B]

@anubhavkapoor76  no luck 

[PaulSylo · Accepted solution]

HI @Satishkumar B  @Meera1  - Go ahead and repair this, Glide conversation Generative AI plugin. it will fix your issues