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4 weeks ago
HI All,
I want to build an AI agent that receive a text like the description of an incident and summarize it and enter the result to the short description field.
Can anyone advice how I can do it?
Thanks,
Lior Grinberg
Solved! Go to Solution.
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3 weeks ago
Yes it needs an external Provider. In My View You Can use a Custom SKILL Using NASK and use that in your Use case.
Custom Skill will Summarize Description for You and then u can consume it .
https://www.servicenow.com/community/now-assist-articles/now-assist-skill-kit-nask-faq/ta-p/3007953
Regards
RP
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3 weeks ago
Hi RP,
Base on the documentation this action is for external provider and not for Now Assist.
Are you sure I can use in internally?
When I tried to use it I got an error message saying I need a provider.
Best regards,
Lior Grinberg
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3 weeks ago
Yes it needs an external Provider. In My View You Can use a Custom SKILL Using NASK and use that in your Use case.
Custom Skill will Summarize Description for You and then u can consume it .
https://www.servicenow.com/community/now-assist-articles/now-assist-skill-kit-nask-faq/ta-p/3007953
Regards
RP
