A description is like the marketing copy used to describe a product’s value to a potential customer. A descriptive Description provides customers with details around features, problems it solves and o...
During the Performance Analytics and Reporting Office Hours on November 6th, Product Manager Olga Redkina covered the benefits of Responsive Dashboard in regard to usability and security. Here is the ...
During the Performance Analytics and Reporting Office Hours on November 20th, we covered a quick introduction into how to leverage hierarchies in Performance Analytics. By leveraging the Breakdown Mat...
In October, as part of a Performance Analytics and Reporting Office Hours, we covered Workbench Widget. A Workbench Widget allows you to bring together a collection of different indicators, create con...
In August, as part of a Performance Analytics and Reporting Office Hours, we covered Cascading Interactive Filters. Cascading Interactive Filters are essentially a group of multiple reference filters ...
Back in April, during Performance Analytics and Reporting Office Hours, we covered the basics of Formula Indicators. Formula Indicators provide a powerful way to gain more knowledge from existing indi...
During the Performance Analytics and Reporting Office Hours on August 28th, we covered the basics of creating a Custom Interactive Filter for use on a dashboard. While it is preferred to stick with ou...
During this week’s Performance Analytics and Reporting Office Hours, we reviewed how to add a Performance Analytics widget to a Service Portal. Here is an example showing a Performance Analytics widge...
If your organization is like most organizations who use Performance Analytics, you probably started with a few specific KPIs but have quickly seen that expand to hundreds. This proliferation of KPIs i...
Hi everyone, I was privileged to, within our weekly PAR office hours, present one of our great out of the box data visualizations we have inside our platform. This being the geographical map report. P...
Been getting a lot of questions about the need for complex reporting environments (data warehouses & 3rd party tools) and whether or not PA is "enough". Decided to make a primer for how PA fits into h...
Latest in my Joy of Reporting series. This series is designed to distribute to your ServiceNow users, to empower them to build their own awesome reports, or better articulate their needs. This episode...
DIY NPS KPI’s Part 2 - Performance Analytics Build Out Welcome back! In part one we walked through the steps to configure your system to send out a new survey enabling you to track NPS score. If you h...
Learn more about Analytics Hub, the new all-in-one place for exploration and analysis of Performance Analytics data. Now it's even easier manage targets and thresholds, and explore breakdown combinati...
