ServiceNow Report with Schedule Job

This video will help you understand how to create a report in the Servicenow 1)How to create a Report in the SNOW 2)What types of Report are Available 3)where to apply the filter in the Report 4)How t...

What "Apply to all tables in hierarchy" does to an Interactive Filter

I often get asked what the checkbox "Apply to all tables in hierarchy" does to Interactive Filters. There seem to be some misconceptions. Let's take a few minutes to review some examples of what it re...

Anatomy of Great Reporting: Audience

This is going to be a multi-part video essay on why so many initiatives have completely uninspired and ineffectual reporting. In the first episode we break down how to understand report audiences.

Embed List Reports in a Scheduled Report Email

A few months ago, I wrote about how to embed report charts into the body of an email. This covered many report types but notably, left out list reports. In this follow-up, we’ll review how to embed li...

K20 - THS1287 - Performance Analytics: So Now What? Content

Hi folks. This article is intended to be a companion resource to the K20 session "Performance Analytics - So Now What?". Below are links to key information and resources referenced in the session to h...

Migrating Dashboards and Reports via Add to Update Set Utility

As we all learned in ServiceNow Fundamentals/System Administration training, Update Sets are the mechanism to move configurations from one instance to another. You build your enhancements in a lower l...

Dynamic Filter Options - Office Hours - Apr 22 Recap

During the Performance Analytics and Reporting Office Hours on April 22nd, we looked at how to leverage Dynamic Filter Options to improve our users' experience. Here are a few of what they enable us t...

Performance Analytics diagnostics and improved logging - Office Hours - April 8 Recap

During the Performance Analytics and Reporting Office Hours on April 8th, we covered Performance Analytics diagnostics and improved logging during data collection. You can quickly catch up (15 mins) o...

Update filter for multiple reports of a dashboard with one selection

Consider a scenario where a dashboard has 5 or more reports & all of which use common filter. For instance reports containing a filter of Company along with other filters that may differ per reports b...

Single score report with percentage using performance analytics

Before starting with the actual topic, let's have a look at a few of the basics: What is an Indicator Source? Indicator sources define sets of records from a ServiceNow table that have a common charac...

How I Know Who is Using Reports - Your Guide to Report Usage

Identifying Impactful Slow Reports Want to look good and make your users happy? Fix or get rid of the performance hog reports that cause poor UX and then get ready for smiling users. But how do you fi...

Reporting on Lists – Part 3/3 on Conquer Challenging Reports by Leveraging the Now Platform

This post is part three of a three-part series on how to leverage the Now Platform to easily solve otherwise tough reporting problems. This is a followup to the Performance Analytics and Reporting Off...

Reporting on the Substrings – Part 2/3 on Conquer Challenging Reports by Leveraging the Now Platform

This post is part two of a three-part series on how to leverage the Now Platform to easily solve otherwise tough reporting problems. This is a followup to the Performance Analytics and Reporting Offic...

Performance Analytics Academy - February 12th, 2020 - Conquering Challenging Reports

During the Performance Analytics Academy session on February 12th, we covered some techniques to leverage the Now Platform to conquer challenging reports. Our focus was on how to leverage application ...