Analytics Hub Quick Lookup Guide - Part 3

In this 3-Part Series Blog, we are going to discuss the features within the Analytics Hub. Click here for Part 1, here for Part 2 and here for Part 3. The idea is for this to become a "Quick Lookup Gu...

Analytics Hub Quick Lookup Guide - Part 2

In this 3-Part Series Blog, we are going to discuss the features within the Analytics Hub. Click here for Part 1, here for Part 2 and here for Part 3. The idea is for this to become a "Quick Lookup Gu...

Analytics Hub Quick Lookup Guide - Part 1

In this 3-Part Series Blog, we are going to discuss the features within the Analytics Hub. Click here for Part 1, here for Part 2 and here for Part 3. The idea is for this to become a "Quick Lookup Gu...

Performance Analytics Academy - January 29th, 2020 - Reporting on Catalog Variables

During the Performance Analytics Academy session on January 29th, we covered some simple methods on Reporting on Catalog Variables. In this session, we showed how you can dot-walk to Variables and als...

Adding a Visual Task Board to a Dashboard

Dashboards are more than Reports and Performance Analytics widgets. They are part of the Now Platform and all the functionality that brings. One of my favorite features on the platform are Visual Task...

Performance Analytics—the right information, right on time

Different people in your company have different goals, and they take different actions to achieve them. ServiceNow’s Performance Analytics product gets the right information to each of them, right on ...

Performance Analytics Academy - January 15th, 2020 - Reporting Best Practices

During the Performance Analytics Academy on January 15th, we covered a list of Reporting Best Practices. In the session, we reviewed some of the best practices for reporting. A very important note is ...

Performance Analytics Academy - December 18th, 2019 - Multiple Data Sets & Drilldowns

During the Performance Analytics Academy on December 18th, we covered a quick introduction into how Multiple Data Sets & Drilldowns work in Reporting. In the session, we reviewed how and when you coul...

Introducing: KPI Composer

We know that everyone has a natural inclination to start building dashboards at the beginning of an analytics project, and for good reason! Dashboards are the most exciting and glamorous part — these ...

Data Collection in Performance Analytics - Office Hours - Dec 4 Recap

During the Performance Analytics and Reporting Office Hours on December 4th, we covered a quick introduction into how the Data Collector works in Performance Analytics. In the session, we reviewed the...

Make Life Easy - "Create Unique Names"

Why is Unique Names important in Performance Analytics & Reporting in ServiceNow? Like anything else being able to search for something based on its name and meaning, has incredible value. Using Uniqu...

Create Value with “Descriptions” in Platform Analytics Components

A description is like the marketing copy used to describe a product’s value to a potential customer. A descriptive Description provides customers with details around features, problems it solves and o...

Responsive Dashboard - Office Hours - Nov 6 Recap

During the Performance Analytics and Reporting Office Hours on November 6th, Product Manager Olga Redkina covered the benefits of Responsive Dashboard in regard to usability and security. Here is the ...

Leveraging Hierarchies in Performance Analytics - Office Hours - Nov 20 Recap

During the Performance Analytics and Reporting Office Hours on November 20th, we covered a quick introduction into how to leverage hierarchies in Performance Analytics. By leveraging the Breakdown Mat...