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Blog Articles

Troubleshooting Issues with Scheduled Reports

Scheduling a report is a great way to automate its distribution. Sharing the Scheduled reports can be distributed in PDF, CSV, or XLS format. Graphical reports can be distributed in PNG or PDF format....

It's Just a "Reporting" Field...

When configuring a new report Performance Analytics, we sometimes get slowed down because the data isn't structured the way we need for reporting. There is a disconnect between the way we operationall...

Want a Word Cloud? We've got you covered

Did you know that a new Word Cloud Performance Analytics widget was rolled out in the Kingston release? Word cloud widgets let you visualize and analyze qualitative data -- that is, data that's based ...

Performance Analytics is for Everyone

When we talk to our customers about Performance Analytics, we naturally hear questions about why they wouldn’t use their existing BI solution — tools like Tableau or Microsoft Power BI — which is ofte...

Doing More With Formula Indicators

The discussion below is intended for advanced Performance Analytics users who have 6 or months experience with Performance Analytics and the same or more experience with the ServiceNow Platform. The a<!-- -->...

Making Bulk Analytic Changes with Scripting

The discussion below is intended for advanced Performance Analytics users who have 6 or months experience with Performance Analytics and the same or more experience with the ServiceNow Platform. The a...