In October, as part of a Performance Analytics and Reporting Office Hours, we covered Workbench Widget. A Workbench Widget allows you to bring together a collection of different indicators, create con...
In August, as part of a Performance Analytics and Reporting Office Hours, we covered Cascading Interactive Filters. Cascading Interactive Filters are essentially a group of multiple reference filters ...
Back in April, during Performance Analytics and Reporting Office Hours, we covered the basics of Formula Indicators. Formula Indicators provide a powerful way to gain more knowledge from existing indi...
During the Performance Analytics and Reporting Office Hours on August 28th, we covered the basics of creating a Custom Interactive Filter for use on a dashboard. While it is preferred to stick with ou...
During this week’s Performance Analytics and Reporting Office Hours, we reviewed how to add a Performance Analytics widget to a Service Portal. Here is an example showing a Performance Analytics widge...
If your organization is like most organizations who use Performance Analytics, you probably started with a few specific KPIs but have quickly seen that expand to hundreds. This proliferation of KPIs i...
Hi everyone, I was privileged to, within our weekly PAR office hours, present one of our great out of the box data visualizations we have inside our platform. This being the geographical map report. P...
Been getting a lot of questions about the need for complex reporting environments (data warehouses & 3rd party tools) and whether or not PA is "enough". Decided to make a primer for how PA fits into h...
Latest in my Joy of Reporting series. This series is designed to distribute to your ServiceNow users, to empower them to build their own awesome reports, or better articulate their needs. This episode...
DIY NPS KPI’s Part 2 - Performance Analytics Build Out Welcome back! In part one we walked through the steps to configure your system to send out a new survey enabling you to track NPS score. If you h...
Learn more about Analytics Hub, the new all-in-one place for exploration and analysis of Performance Analytics data. Now it's even easier manage targets and thresholds, and explore breakdown combinati...
It's sometimes necessary to select or filter records based on specific times, days, weeks, months, quarters, or years. In those cases the Trend operator in condition builder is your only option. This ...
Have you seen the new training classes about Dashboard Usage Administration and on using Time Series widgets? These are both pretty quick to go through (~30-60 minutes each) and packed with great mate...
First in a new series on ServiceNow reporting. In this session we talk about scenarios when your conditions are dependent on a records related to the table you're reporting on. How many Incidents have...
on:
Performance Analytics (series) Widgets
on:
Important Update on Legacy Reporting and Analytics...
