Hi all, Hey everyone,Wish I could just drop in to say hello, but I’m stuck on an issue I can’t seem to resolve.I’ve created 3 Platform Analytics > Data Visualizations and added them to a Platform Analytics dashboard.Here’s the odd part:When I edit ea...
How to check the roles needed for Service Dashboard content access in service operations workspacewith itil role we can access dashboard but content is empty with UI builder it says no specific audience (anyone with NExt experience can view ) but on...
Hi everyone,We’ve created several reports for Incidents and Requested Items. When trying to add these reports to a dashboard using the Add Saved Data Visualization option, only the Incident reports appear — the reports created for Requested Items do ...
Hi Members, Greetings! We are required to create reports. In the CMDB health dashboard, we have an overall score, which is a combination of completeness, compliance, and correctness.Requirement: The user wants to populate the overall score based on...
I am not able to use 'sys_user_role"' Table while generating report. How to know which Table can be used and which can not be used?
We have a requirement to create a SD interaction report, this includesThe number of incidents that Service Desk has worked on, basically the count of incidents that SD touched. This I am able to achieve using the Table Time worked, which captures the...
Hi I have created a Incident SLA workbench where I am showing the overall SLA achievement in percentage with the help of formula indicator and the number constituting the achievement supported by 2 automated indicators. By default the workbench show...
Hi all,Do you guys know how to activete the KPI's so the data can be collected and displayed on the IT Agent Dashboard? The dashboard doesn't show anything right now.
Hi Folks, Is there a way to integrate Twilio statistics dashboard into ServiceNow Dashboard? Goal is to have 1 real-time dashboard in ServiceNow bringing all the stats from Twilio dashboard to allow the monitoring of key metrics related to call volum...
Will the PA content packs for itsm and HRSDautomatically mugrate do PlaTFORM Analytics
Whenever user was login to ServiceNow they are seeing Time sheet dashboard. i want to update the default dashboard.
Within the new PA (Platform Analytics) Dashboards, my understanding of the ProActive Mining process is begins after creating KPIs and running the jobs to acquire the neccessary data. When the predetermined thresholds, limits, and benchmarks have been...
Need help in creating a dashboard as per the image given below. Can somebody guide me how to do it from scratch. I also need the details of tables from where these data will be fetched to first create the reports and the to show those reports to the ...
Hi,I have dashboard containing Reports on Security Incident Table.Now created an Interactive filter(Custom) to filter by Requests created -Between,on,before, after -Dates that are selected form calender.Now when i load the dashboard and give the fi...
Hi Team , Can you tell me the approach to create the report of below requirement.Based on CMDB Group we need to show Overall score . *Overall score comes of combination of completeness , compliance and correctness. Looking forward your help in this ...