Hello, I've seen a few posts on the community but haven't found a solution for a new requirement that's come my way. We are looking to calculate a new monthly performance analytic metric, which will show the "median" of how many days it takes to res...
Dear All, while adding a widget in PA-Dashboards we tempt to loose the entire widget configuration overnight and / or get weird information within the widget. Not really re-producable it happens and it happens not. Anyone did come across this behavi...
Hello all, We are preparing for the Migration from Core UI to Platform Analytics. Instead of performing full migration in Migration Center, we would like to migrate dashboards individually. We started to test it - migrated one dashboard. The dashboa...
Hello Everyone,I have run the job for the OOB Indicators that are calculated for Formula Indicator.% of incidents resolved by first assigned group. However, this is showing in KPI Details, but not on the Dashboard.Anything I am missing ?Thanks in Adv...
Hi , We are process in to migrate Core to Platform analytics , Can one please help me out The table name where i can check what all reports/dashboards are migratable?
I assigned the report admin and pa power user roles to a user. However, user still doesn't see the edit option for dashboard
I have a requirement in reporting and dashboards where i have to Open Assessment Trends – (X axis – Timelines/# of days since creation - <14 days, 15-30 days, >30 days; Y axis – bars broken down by VSA,PIA,SAA number/count I am a bit confused about ...
Hi All, Task validation is getting failed even after performing the attached step's. I need to know if i am missing anything.
Hi Team , we are in between PA migration .in compatibility mode i am getting below logs How do i fix it ?The dashboard has a missing layout configuration record. Please guide
Currently when duplicating a widget on a Platform Analytics dashboard, the widget is not placed directly below the widget you duplicated, but all the way at the bottom of the page. Is there any development being done to add a new action in the drop d...
I want to create a report for a person named ABC. ABC is listed as a manager on the user table with 10 direct reports. Each of those 10 people are managers of 100 more users, and so on. How can I create a report that shows all incidents assigned to u...
Hello everyone, I've created a PA report to show the percentage of incidents from the last 3 months that are resolved within the SLA, with the breakdown as priority. In my report every value is showing as expected, except for one month out of 3 month...
Hi all I have received one requirement where I need make modification to the existing PA dashboard and I have captured those changes in the update set but when I tried moving those changes from one instance to another ( from dev to test ) it did no...
Hi Team , we are process to migrate platform analytics , how do i fix the below error which i am getting compare tab says and log says what steps i need to follow to fix this ?
Hi all, I got that platform analytics are used to monitor and study trends over time, so I wonder why I can also find reports related to performance/platform analytics without periods.For example in the print below I see only static data (e.g. Articl...
