Cant able to share servicenow report
Cant able to share ServiceNow report to team members. I have created dashboard too but report is not visible to team in dashboard.
Forum Posts
Platform Analytics - List View - Cannot find Closed Universal Requests
I have multi-tab platform analytics dashboardswith list view, charts and filters I have a recurring issue with List View which shows State with active filter but none of the Filters i use on the same page is active. In more detail - it is "Active is ...
Resolved! Platform Analytics - List Simple - trying to create and getting no result found when updating
Trying to create a List View on Platform analytics and unable to enter anything other than task table no results found. kindly guide.
Reporting: Limiting Number of Records Shown
I'm trying to create a simple report showing a list of active users that are assigned more than one non-retired, operational PC's from table (cmdb_ci_computer). Once I configure the report to group by "assigned to", I get a list of Users with each o...
Platform Analytics
We are working through the upgrade for Zurich and are working through dashboard changes in platform analytics and I am wondering if others who are not licensed for performance analytics are looking at the migration and if they are seeing areas where ...
Resolved! Report creation for variable set
I have created one report to fetch the details of one catalogue item, now I am trying to fetch the variable set(multi row) details in that report but not able to do so. I try creating database view but it didn't work. Maybe the database is not 100% c...
Multilevel Pivot using Indicators
Hi - I created formula indicator to calculate the INC SLA achievement in % and has assignment group as a breakdown to see how each assignment group has performed. I wanted to create a multilevel pivot using this indicator so that I can have the SLA a...
How to find dashboard name utilising interactive filters
As part of Health scan improvement initiatives, we have few reference Interactive filters which are not mapped and requires mapping. All interactive filters based on a reference should have a mapping. Need to know which all dashboards are utilising t...
Manual indicator
Hello folks , As an admin of the CMDB process, I want to see the CMDB Health Metric scores over a period of time to visualize our performanceCan someone help me creating manual indicator for CMDB Overall ScoreNeed a guidance
Migrated dashboard : edit option
Hello team , I can see some of filter not migrated properly(compatability mode) ,I would like to make changes in that filter as per core UI dashboard , also from there I am not getting option to edit it .That dashboard is not available on Platform ...
Platform Analytics - Dashboard and Data Visualization issue
Hi all, Hey everyone,Wish I could just drop in to say hello, but I’m stuck on an issue I can’t seem to resolve.I’ve created 3 Platform Analytics > Data Visualizations and added them to a Platform Analytics dashboard.Here’s the odd part:When I edit ea...
Service Dashboard in SErvice Operations Workspace
How to check the roles needed for Service Dashboard content access in service operations workspacewith itil role we can access dashboard but content is empty with UI builder it says no specific audience (anyone with NExt experience can view ) but on...
Reports not appearing in Add Saved Data Visualization while adding to Dashboard
Hi everyone,We’ve created several reports for Incidents and Requested Items. When trying to add these reports to a dashboard using the Add Saved Data Visualization option, only the Incident reports appear — the reports created for Requested Items do ...
Reporting creation
Hi Members, Greetings! We are required to create reports. In the CMDB health dashboard, we have an overall score, which is a combination of completeness, compliance, and correctness.Requirement: The user wants to populate the overall score based on...
Table to use in Report
I am not able to use 'sys_user_role"' Table while generating report. How to know which Table can be used and which can not be used?