Configure Report Labels: Aliases

Holland
Mega Expert

Hello, 

I noticed in the Paris release there is a new "Aliases" menu option  under Report Administration that takes you to the table sys_report_field_alias. The documentation also has been updated when creating reports. However, I am not seeing the "configure Report Labels" option in reporting on either my Developer instance of Paris or our upgraded environment. I also can't seem to get the functionality to work just using the table. Is there something I missing that needs to be turned on?

 

Create a Basic List Report

(Optional) Configure report label aliases.

Aliases override the original labels for the report on which they are configured only when a user views the report.
  1. Click Configure Report Labels.
    The Configure aliases window has tabs for all the columns that you have selected for the report.
  2. Select a column that should have aliases for either the column name, or its values, or both.
    You can set an alias for the column name or just for the values in the column. You can configure all the values for fields that have a limited number of possibilities, even if only some of those values are present in the current report. For example, an incident report with a Priority field has no incidents with the priority P3-Medium at the time you configure the alias labels. You can still configure an alias for P3-Medium.
  3. Set aliases for the values in the selected column.
    You can set an alias for any or all values associated with the column, or none of them. For example, all of your incident categories might be single words except for Hardware/Laptop. You can set the alias for this category to Hardware, because laptops are just another kind of hardware.
1 ACCEPTED SOLUTION

RJ Barmentloo
ServiceNow Employee
ServiceNow Employee

Hi Holly, hi Kieran,

Correct, this is something we are currently working on. Within testing and design partner / limited access internal programs we're capturing usage and use cases. As well as making the solution more robust to be used in many platform capabilities, even outside of charting.

We don't think it has reached this state yet, therefor only use it internally to learn and adapt. Unfortunately I cannot say which release this will be. Do know that it's high on our radar where we heard many requests around the ability to 'change' labeling and context of charts.

For that reason, we were also working on a feature called function calculation and formatting options. Both were ready in Paris and shipped. Hope that info helps, all the best.

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11 REPLIES 11

RJ Barmentloo
ServiceNow Employee
ServiceNow Employee

Hi Holly, hi Kieran,

Correct, this is something we are currently working on. Within testing and design partner / limited access internal programs we're capturing usage and use cases. As well as making the solution more robust to be used in many platform capabilities, even outside of charting.

We don't think it has reached this state yet, therefor only use it internally to learn and adapt. Unfortunately I cannot say which release this will be. Do know that it's high on our radar where we heard many requests around the ability to 'change' labeling and context of charts.

For that reason, we were also working on a feature called function calculation and formatting options. Both were ready in Paris and shipped. Hope that info helps, all the best.

Thanks Robert appreciate the update!

Hi,

 

No news about this feature?

After 3 years, if the feature is not yet available, may be it will be never available.....

Do we have a workaround?

Thanks

 

Was this never finished and put into production, 4 years later; really need a way to do aliases when creating a report with dotwalking between tables and the same field from the different tables is required in the report

ajurado
Tera Contributor

I would also love to see this implemented.