Dashboard Filters: Displaying Additional Information

Kang Junwoo
Tera Contributor

I am currently working on adding filters to the dashboard.

 

In the example below, besides the default values shown in the filter, is it possible to display additional columns?

(For example: Currently, only code values like PRB000000 are displayed. Can other values, like a short description, be shown as well?)

KangJunwoo_2-1734483882413.png

 

Thank you for your assistance.

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

The filter will only show the display value of the record you are filtering on. So if you want to show the short description, you will need to update the display value to that. This will be a global change, changing it everywhere!

 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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7 REPLIES 7

Mark Manders
Mega Patron

The filter will only show the display value of the record you are filtering on. So if you want to show the short description, you will need to update the display value to that. This will be a global change, changing it everywhere!

 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Kang Junwoo
Tera Contributor

Thank you for your response. It seems that applying filters on the table might be challenging due to their global impact, as you mentioned. It would be great if there were a feature that allowed us to decide which values to display per filter...

There are a lot of 'it would be great if...'s within the platform (or actually outside of the platform) and this is certainly one of them, but unfortunately, your filter will only show one field and that field is the display value of the table you are getting them from.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

jeffrubinoff
ServiceNow Employee
ServiceNow Employee

May I ask what kind of visualisations you are filtering that you would want to filter on a unique value? Generally data visualisations show some aggregate of multiple records, and the filter is for something like Priority = 1 - Critical.