How to change breakdown's display name?

TatsuyaY
Tera Contributor

I want to change breakdown's display name.

ex. :  Department.Name → Department.Name(Department.ID)

 

I found Old answer(https://www.servicenow.com/community/platform-analytics-forum/breakdown-script-question/m-p/1228522 ...and resemble answer(https://www.servicenow.com/community/csm-forum/how-do-you-change-the-display-value-of-a-reference-fi...) .

 

Please let me know if there is a better way to do this in ver. Washington DC.

1 ACCEPTED SOLUTION

Runjay Patel
Giga Sage

Hi @TatsuyaY ,

 

I would suggest you to create a new filed and store the value like Department.Name(Department.ID) and make this field as display value filed.

 

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Runjay Patel - ServiceNow Solution Architect
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2 REPLIES 2

Runjay Patel
Giga Sage

Hi @TatsuyaY ,

 

I would suggest you to create a new filed and store the value like Department.Name(Department.ID) and make this field as display value filed.

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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Hi, @Runjay Patel ,

Thank you reply.

 

>I would suggest you to create a new filed and store the value like Department.Name(Department.ID) and make this field as display value filed.

It seems that the only solution is the one in your answer or the old answer. Thank you for the suggestion. I'll try to create a similar custom table and deal with it.