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How to enable filtered in dashboard (not using interactive filter)?

Si Min
Giga Expert

Hello, I working several reports with a pre-configured filter in it, but once I added into the dashboard, my filter does not show like the default My Group Work or My Work. 

find_real_file.png

My report with filtered; 

find_real_file.png

In the dashboard is like this; 

find_real_file.png

How could I have the filter visible back?

Thanks. 

1 ACCEPTED SOLUTION

Tobias Breuer
Tera Expert

Hi,

 

you can achieve this via creating a list filter:

1. Create list filter:

find_real_file.png

 

2. Choose "Filter", search for "Filter on Dashboard" and choose Incident table:

find_real_file.png

3. Choose the records (default view):

find_real_file.png

 

4. Add it to the dashboard:

find_real_file.png

 

5. Review the dashboard:

find_real_file.png

 

I hope this helps.

 

Kind regards

Tobias

 

View solution in original post

15 REPLIES 15

hi si Min,

You can use following way to display records with filter,

first go to Homepage >add content

 

find_real_file.png

 

You will get result with filter, 

find_real_file.png

 

Please mark correct or Helpful if is helpful to you. 

 

Hi Priya Shid, weird that I do not see there's an 'Add content' button on my dashboard.

find_real_file.png

Thanks.

Adam Stout
ServiceNow Employee

"Add Content" is only available for non-responsive dashboards.  You should just use the + sign at the top of the dashboard to go into edit mode.

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/t...

Hi Adam, 

Thanks for the tips. I managed to get it under Add Widgets > Filters. Is there a way to create new filters? 

find_real_file.png

Thanks. 

Adam Stout
ServiceNow Employee

Creating new interactive filters requires report_admin I believe.  Here are the docs:  https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/c...