How to get Database View in the indicator record Tab

[Abhiranjan Upa3]

Hi All,

I have created a database view in Service Now Joining three table. that database view i am using in indicator source.but 

when i am on opening record tab of that indicator the record tab have only one table as view but i want the databaseview 

as view in Record tab is it possible in service now or it is i limitation of service now.  

1.Database view in Indicator Source 

in Indicator Source those three table show as View table not my database view 

2.Record tab is showing one of the table of database view. i want database view as record tab view.

[Adam Stout]

When PA collects records based on sys_id.  Since view rows do not have sys_ids, it can't do that.  The best option is to create a view (list view not database view) for the scorecard and select it as the default for the indicator source.

[Nicole Allen1]

Hi Adam,

I'm trying to achieve the same thing - can you advise how you create a list view for the scorecard?

[Adam Stout]

You need to be an admin to create a list view.  

https://docs.servicenow.com/bundle/orlando-platform-user-interface/page/administer/navigation-and-ui...

Once you have it created, then you select the view you want to use on the indicator source form.

[Jon Wagner]

Hey Adam,

I am also trying to do the same thing -  can you advise how you create a list view for the scorecard?