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Resolved! Sorting a Pivot Table by the Total Column

Is it possible to sort a pivot table report based on the total column?   I have a Pivot Table showing Incidents by Source Type and Category.  I would like to sort the report by the Total Column so we can see the highest to lowest hitters.  I have see...

jl11 by Tera Contributor
  • 9493 Views
  • 6 replies
  • 3 helpfuls

Resolved! On what dashboard is the widget placed?

Hello all! I need to figure out on what dashboard a widget is placed but I can't find a solution to it. Does anyone know if there is a table that shows the connection between widgets and dashboards or widgets-tabs-dashboard? Or is there another solut...

ErikJ1 by Tera Contributor
  • 1861 Views
  • 2 replies
  • 3 helpfuls

Resolved! Error while sharing dashboards

Dashboard owners are getting a dialog after adding users and assignment group to share their dashboard. The message reads: " When changing dashboard permissions, dashboard group permissions no longer apply " What may be causing this message and what ...

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maggieo by Tera Guru
  • 4497 Views
  • 6 replies
  • 2 helpfuls

Business Elapsed Percentage progress bars

For some reason 'Business Elapsed Percentage' is not displaying the progress bar for reports using the Incident SLA table whilst it is for those using Task SLA I'm certain it has worked correctly for reports on the Incident SLA previously. Please see...

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How can I see who is actively using a given table?

I need to be able to analyze which users are accessing/using a given table.  I know I can find this information in syslog_transactions; however, that cannot be reported against and any list query with a date range longer than about 7 days just times ...

Curtis2 by Giga Guru
  • 987 Views
  • 1 replies
  • 0 helpfuls

Resolved! Field value Duration calculation

Hi, We have requirement to capture the state field value duration in Risk events table  and do the reporting on the same . I know this can be achieved through OOTB metric definition and creating Database view. But client requirement is to achieve thi...

Resolved! How to group a report

Hi Community!  Does anyone know if it's possible, in the Reports Application, when creating a bar chart, to group by whether a text field contains a particular word?    I want to see a bar chart with two columns: One for all the incidents where the s...

Sara Lindsey by ServiceNow Employee
  • 4182 Views
  • 3 replies
  • 5 helpfuls

Resolved! Requested item by stage value report

We are looking for a way to display the RITM stage information in a custom report showing the information of each stage separately that allows us to condition according to the value of each stage. Example:We need to identify how many completed RITMs ...

lgarrido by Kilo Expert
  • 2444 Views
  • 6 replies
  • 0 helpfuls
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