Good morning, I am new to the community forums and wanted to get some insight on a report I am stuck on. I am creating a report by Bar chart on the Task SLA table to specifically look at the "business elapsed percentage" so we can get a better unders...
Scheduled reports do not sending attachment in the email notification and groups receive the email but miss the attachments. What could be the possible cause and how can we fix this issue? Thanks, Mohammed
We are trying to calculate a general uptime by using the number of minutes in a month minus the downtime. For the uptime formula indicator we were hoping to utilise the function (score_end.getDaysInMonthLocalTime() * 1440), however this does not work...
Hi, I have a simple Pivot Table report that shows each KB article and the # of View Counts for each of them. The pivot table is sorted alphabetically by article title, is there any way to have it sort by the # of view count instead, with highest view...
Currently when we try to export any report from Servicenow it gives it the name of the table used. Can it change to the display name of the report. If there is none then it can use the table name. For e.g. In the below report when I export it, it g...
Hello, I am learning how to use dashboards and added a widget to my dashboard that I no longer need to see. Is there away to remove this widget? I have been unable to find any instructions for removing them. Any help would be appreciated. Kim
Hi,I am trying to stop users from being able to change a field and when someone tries to change it, an error message should come up. I wrote a BR for it but I the error message was coming 2 times instead of 1. So assuming the problem was with my inst...
Hi Folks, I have a stakeholder who would like a report that shows monthly average business duration for sctasks. I am not sure how to set this up. Can someone provide me with some guidance? Thanks in advance.
Good afternoon, I have set up a weekly scheduled report which is sent with 4 other reports, each report is an embedded PNG. So the report sends a weekly email with 5 graphs. I have two questions. Is it possible to resize the PNG's? Is it possible to...
Hi, I'm trying to add a "static HTML" block to a dashboard, but i'm unable to edit the content.When selecting it from the options of content blocks This content item appear: Clicking on the link, tasks to black page with only submit option: Even ...
Hello, Is there a way to calculate the Median score for a particular set of records. The Analytics Hub in Madrid does show the Median there but I am trying to find a way to display it as as a score widget on the dashboard. Thank you.
This is an old thread, but I'm curious if this is fixed yet? https://www.servicenow.com/community/platform-analytics-forum/database-view-to-get-affected-cis-and-impacted-services-for/m-p/1239508 I need to run a report to pull all changes each week w...
I'm currently building a Performance Analytics report for a weekly basis for Incidents, Change Tasks, and Catalog Tasks. These reports have 5 fields each, which are New, Resolved/Closed, Backlog, Open, and Aging. I'm using Automated Indicators, Formu...
HI there. I'm trying to create a Dashboard with some filters and a list view. I'm wondering if it is possible to create a list in Platform Analytics/Advanced Analytics that would give you the capability to use list editor so that you or whomever is...
On the Academy yesterday, we were asked to post things we might notice as we work with PA Workspace.Attached is a situation I currently have where a Time Series widget is working as expected on a dashboard, but when I use that indicator as a data sou...
