We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Platform Analytics forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Add new "week" definitions?

In Reporting, we have "This Week", "Last Week", and "Next Week" options available. Is there a way we would be able to add/create new custom "weeks" in addition to these options(e.g. "2 Weeks Ago", "5 Weeks Ago", ">8 Weeks Ago", etc.)?The desire is to...

SNOW_ThisLastNextWeek.png
RickFP22 by Tera Contributor
  • 609 Views
  • 1 replies
  • 0 helpfuls

Additional Conditions not Working - Automated Indicator

Hi All,  Brand new to PA and I am obviously doing something basic wrong here, but i cant get the Additional conditions to work on a simple Automated Indicator. I am doing a basic indicator based off of the Cases.Resolved source. When i add the condit...

IanK1 by Kilo Explorer
  • 2153 Views
  • 4 replies
  • 0 helpfuls

Report View ACLs

I am currently trying to analyse my Report ACLs between my Dev and Prod instances.i have one group of users that can see the reports in one but not in the other.the report are identicalthey have the same roles and groups attached to their profilesi h...

Ross Walker by Tera Contributor
  • 733 Views
  • 1 replies
  • 0 helpfuls

reports are showing incorrect value

Hi all, I have a problem wherein in the report in the dashboard shows 0 record but if I use the interactive filter it now shows 2 records. I have a report that has a dataset. What could be the cause of this issue? Thanks!

oww15 by Tera Contributor
  • 776 Views
  • 2 replies
  • 0 helpfuls

Incidents open at the top of the hour

we have a requirement of showing the # of critical incidents open at the top of the hour and trend them through out the day. As an example - Let's assume there are 5 (critical tickets open at mid night) and then later in the day there are tickets get...

Resolved! CEO Dashboard

A newer executive level view dashboard named "CEO Dashboard" was presented by Bill McDermott at the Vegas Knowledge conference last week, and I'm wondering how to access this dashboard? Anyone know? Thank-you!

Labels