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Resolved! I have added new groups to an existing Bucket Group "Case Age Range (Days)", how do I get the new ranges to display in my widget. The new buckets are showing 0 counts. Do I need to rerun a historical collection job or will it all get updated with t

Hello, I have been asked to report case aging in different bucket groupings, so I added 5 new buckets.  My issue is I am getting 0 values on my workbench widget and the original bucket groupings are displaying as expected.  How can I get my new bucke...

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Fred Oliva by Tera Contributor
  • 1631 Views
  • 4 replies
  • 2 helpfuls

Display unique value in Cascading Filter

I am creating a Cascading Filter, on selecting the Region, it is fetching all the matching 'State' records of that Region. But i want only unique States to show in the list instead of multiple/duplicate states of that Region. How can i achieve to get...

Hex Color Code to set reporting colors

Hello,  In reporting, my hex colors are being shown out of order on the graph. That perrywinkle color (bluish purple on top)  was not even provided. I used the code for red (#b22222) and it showed up no where.This is what I entered: #B22222, #FF8C00,...

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bridgette by Giga Contributor
  • 15873 Views
  • 3 replies
  • 3 helpfuls
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