List Visualization Variables Column Not Configurable

Joe1
Tera Expert

I am wanting to create a list view in Platform Analytics that shows a variable's value. In some of my sub-PROD instances, this works, but I am unable to do so in PROD. Instead, I get stuck on an eternal loading screen:

Joe1_0-1713387713236.png

Any ideas where I should look?

10 REPLIES 10

dzalewski
Tera Contributor

Hi all,

 

Reporting that I'm having the same/similar issue in Washington DC. When I go to add a column to a simple list visualization and select the variable section, the window does load for me, but when I select the variable, the column just refuses to display on the visualization.

 

However! I have a work around for this if you're unable to upgrade to a release/patch with the fix included.

 

If you're running into the issue I've described, start by creating an update set in a sub-production environment, then create your visualization in the same environment, selecting all the variables you need in your visualization (don't mind that the variables are not displaying yet). Once your visualization is (theoretically) configured the way you want it, save your list visualization. Then open your update set and you should have one update of type "PAR Visualization" - open it. In the payload you'll see a segment called columns. For each variable selected as a column you're going to see "variables.<sys_id_1>.<sys_id_2>". What the new visualization generator appears to be doing is dot walking through the catalog item (sys_id_1) to the variable (sys_id_2).

Example:

dzalewski_0-1726269275595.png

 

So the workaround is to remove sys_id_1 from each variable column in the payload so each variable column is formatted as "variables.<sys_id_2>".

Example:

dzalewski_2-1726269668114.png

 

Once you've made the adjustment in the payload, you can apply the update set to the desired environment and voila, your new visualization will be formatted properly with variable columns visible and populated.