Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Platform Owner Resource Center forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! ServiceNow Definitions

Does anyone know of a resource that would provide the definition of the different ticket types? Such as Incident, HR Case, Request, Demand, CMDB, etc. We have so many types and some of our back-end users are getting a bit confused but I cannot find a...

CourtneyG by Tera Contributor
  • 3976 Views
  • 2 replies
  • 2 helpfuls

Benchmarking Employee Center

Hey there,I'm part of a Global Manufacturing company stepping into SN this year - specifically standing up ITSM.  I'd like to connect with other Companies who have designed the employee experience on Employee Cetner to understand your view of taxonom...

jroscini by Tera Contributor
  • 670 Views
  • 1 replies
  • 0 helpfuls

Resolved! Health scan Scores

Hi All,   Thanks, @britta for directing us here for Platform owner resources. I have a few questions, while I go through the Health scan report, I see a few findings that are done as a platform upgrade - it means few are done by ServiceNow team membe...

Paulsylo by Tera Sage
  • 2220 Views
  • 3 replies
  • 3 helpfuls