Hardware Purchase Process

Take five minutes out of your day to hear Kylie Fowler & Rory Canavan discuss the finer aspects to consider when crafting your hardware purchase process.

Building out your ITAM Support Team

You've Worked Through Your SAM Implementation. Now What? The benefits delivered by a successful SAM and HAM implementation are numerous and varied: better software and hardware spend management, readi...

ServiceNow SAM Entitlement Import User Guide

Historically, the most challenging aspect of any Software Asset Management program, regardless of the tool, is gathering of software entitlements in a meaningful and complete way. With SAM, the simple...

The Bermuda Triangle of SAM

This 3 minute video serves to highlight the value in having workflows that communicate well in supporting Software Asset Management - without these in place, your organization will always be on the ba...

Using SAM to Create and Maintain your CMDB: Whitepaper

SAM Charter has been a principle advocate of companies creating and maintaining Software Asset Management Systems to manage software – indeed, their CEO (Rory Canavan) lobbied Working Group 21 to cons...

Deliver value faster by running SAM on a single architecture platform

For a majority of SAM practitioners, managing software assets (both on-premise and in the cloud) has primarily been done using lengthy, manual processes on an excel spreadsheet or with external legacy...

5 simple steps to get started with SAM

In 2019, it is important for professionals to revisit their SAM strategies (and their SAM solutions) and set achievable goals for the year. But where should they start? In this post, we’ll walk throug...

Your SAM Goals for 2019

With 2019 now in full swing, it’s important to take a look at some of the key trends and goals that software asset managers are using to make this year one of the best yet. From single-platform operat...

ServiceNow SAM wins Innovation of the Year award

We are very humbled by the Innovation of the Year award from the ITAM Review. At ServiceNow our goal is to make work, work better for people. We work towards our goal by innovating, and we innovate by...

Where has your IT budget gone? Check your SaaS.

IT leaders everywhere are dealing with reduced budgets year after year, but SaaS spending continues to rise. Gartner is forecasting global SaaS spending to reach $55.1 billion in 2018, up 19% from 201...

Gartner’s Critical Capabilities for SAM

We are pleased to announce ServiceNow Software Asset Management Professional was included in Gartner’s Critical Capabilities for SAM1! After only three months in the SAM market at the time of evaluati...

ServiceNow has acquired VendorHawk, a market leader in SaaS Subscription Management

ServiceNow has joined forces with VendorHawk to rapidly accelerate and expand our support for SaaS Subscription Management. With this acquisition, ServiceNow turbo boosts its capabilities providing a ...

ServiceNow Software Asset Management is FedRAMP Certified!

ServiceNow Software Asset Management(SAM) has officially received Federal Risk and Authorization Management Program (FedRAMP) certification. Now our federal customers can leverage one of ServiceNow’s ...

Realize the economic value of discovery data with SAM Normalization

The software asset management ecosystem has changed dramatically over the last decade. On-premise software still holds majority share in the total software spend and several SAM vendors use the discov...