What is Hardware Normalization?

Strategic cost-cutting isn’t a new business strategy by any means, but it is now becoming increasingly critical for business resilience and growth. As a quick path to value and savings, IT teams are t...

How our IT team saved $740K using ServiceNow® SAM

Without question, the workplace is changing and businesses are challenged to adapt to a “new normal” that is requiring digital transformation to happen quicker than many anticipated. More employees ar...

When is it time to say goodbye?   Parting with hardware doesn’t have to be hard.

For a hardware device, the answer to that question can be a difficult one. Though the device has been in the environment for several years, there is still usable life left. So why would we retire and ...

Quick! Do you know where your hardware assets are?

In the life of a hardware asset, there is only one point where we know for sure we have what we purchased: This is when we first receive the asset. This hardware asset scenario reminds me being a litt...

Key links between ITAM and Security

Working in IT means working with and managing assets of all kinds, including hardware, software, clouds, services, licenses, contracts, subscriptions, and pay-as-you-go consumption plans. To practice ...

Microsoft Azure AD and ServiceNow Software Asset Management (SAM): What’s Coming in Paris Release

This blog post by Ari Schorr, Senior Program Manager, Microsoft Identity Engineering, Strategic Alliances As Strategic Alliance partners, Microsoft and ServiceNow commonly collaborate on solutions tha...

What’s new in Paris release for IT Asset Management

Automate the end to end IT life cycle on a single platform ServiceNow® IT Asset Management continues to drive innovation in the Paris release, helping customers get to value outcomes fast with lifecyc...

ITAM and the return to the workplace

In these troubled and turbulent times, IT Asset Management (ITAM) has an important role to play in how businesses and organizations continue forward, and how they can best make use of IT and its many ...

6 reasons to get started with ITAM now

Your IT department can’t do its job right unless it knows everything that exists in the environment. Those assets include hardware, software, clouds, licenses, contracts, subscriptions, and so on. ITA...

Managing Potential Access of Software Deployed on Citrix Farms

Author: Srinivas Ramanujaiah It is quite common in the enterprise world to leverage Citrix’s virtual infrastructure solutions to grant end-users access to products like Microsoft Office. The use of vi...

Effectively manage software upgrades and downgrades using ServiceNow SAM

Author: Srinivas Ramanujaiah Downgrading a software license is the process of applying a more recent version of a license to an earlier version. Upgrading a software license occurs when a newer versio...

12 questions to determine software compliance readiness

There are many potential business issues that could trigger the start of a software asset management (SAM) program. One of the most common can be summed up in one word: compliance. Whether an organiza...

Simplify software governance on a single platform

The 2020 global forecast for enterprise software spend amounts to $507 billion, with SaaS spend reaching $110 billion (1). Within the first year of implementing a SAM solution, organizations can save ...

Hardware Deployment Process

Kylie & Rory discuss the finer points to consider when crafting a Hardware Deployment Process. Watch and subscribe so that you don't miss future monthly releases.