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Custom integration in SAM

Hello,Has anyone created custom SaaS integrations in SAM before? I noticed that some scripts are involved. How difficult was it, and how long did it take you to research and complete the integration? I would greatly appreciate it if you could share y...

All Installs Ignored

I'm using Xanadu and we are starting to loading software entitlements but for Crowdstrike Device Control when I run reconciliation it shows all the installs as Ignored. The reason thats given is no license under management but the ignore install butt...

IsaacY by Tera Contributor
  • 641 Views
  • 4 replies
  • 0 helpfuls

CrowdStrike Licenses Required List by in Yokohama

Hi All, We have recently upgraded to Yokohama and followed the recommended steps to recreate the CrowdStrike Integration. The entitlement for Falcon Protect is reconciling correctly with usage and the average weekly endpoint counts is being calcuated...

Karen54 by Mega Guru
  • 935 Views
  • 3 replies
  • 0 helpfuls

Population of Yearly Cost Field in Software Entitlements table

Dear Community, One of our customers would like to make use of the "Yearly cost" field in the software entitlements (alm_license) table, to be able to track entitlements cost in an annual basis. It looks like this requires special scripting in order ...

LFS by Tera Expert
  • 192 Views
  • 1 replies
  • 0 helpfuls

Changing of Software Model Display Name in SAM Pro

Wanted to change the display name of Software Model name to make it user friendly and make it available in Software Catalogue.  Default name is Publisher+ Product+ Edition+ Version. And, planning to customize it to Publisher+ Product Only. Can't use ...

SAMP Workspace

Hello all, In the SAM Workspace, there seems to be many fixed filters which I am unable to change.  For some reason in the Success Portal, Under my Open activities, there is a fixed fitler for Active=true (which makes perfect sense) but there is also...

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oberlel by Tera Contributor
  • 369 Views
  • 1 replies
  • 0 helpfuls

Install Condition Null on SW Model

Hi AllI've noticed some SW Models have Install Condition Null and I don't know what has caused that as I haven't amended or created any install condition on that SW Model.Where this happens, any entitlement or installs do not reconcile and so are non...

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Karen54 by Mega Guru
  • 266 Views
  • 2 replies
  • 2 helpfuls

BMC Discovery to Servicenow CMDB

Integration between BMC Discovery<>Servicenow CMDB is already in place and all the licesnse and plugin are active. However, facing this issue synchronizing the data to  a new class and a dependency rule issue. Appreciate your quick help on this issue

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