Difference between SCCM integration and Flexera Integration.

Shidhi
Tera Contributor

Hello,

If there are two integrations i.e., (SCCM and Flexera) in place and both are updating the same field of a table ('name'  - field of the 'computer' table).

What happens next?? Will there be any duplication of the records? 

Also, how to check if there is a table or field which is being updated by some integration.

Thank you!!!

3 REPLIES 3

EricDohr
ServiceNow Employee
ServiceNow Employee

Check out Docs and information related to Identification and Reconciliation engine (IRE)

Also Support has a nice write up [CMDB - IRE] How the CMDB Identification and Reconciliation Engine works when passing a CI (as paylo...

Each CMDB table has specific logic and order for IRE.  

 

Shidhi
Tera Contributor

Hi,

Thanks for the response!!!

Is there any other way to check which integration is updating a table's field value apart from looking into the Transform map? Please help me.

Thank you!!!

 

Mike Whalley
Tera Contributor

What are the benefits of the Flexera integration vs SCCM? Shouldn't it be one or the other, not both? From my own experience, pulling computer and usage data from Flexera into the CMDB never produces a happy ending.