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Discovery Software population and Adobe Acrobat edition

I always thought I understood how Software was being populated by Discovery, but now I’m trying to look closer to troubleshoot the lack of  â€˜edition’ information with Adobe Acrobat, I’m left puzzled as to how software is populated into [cmdb_sam_sw_i...

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Community Alums by Community Alums  
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How does the SAM module count the License Type "Subscription"?

I was trying to locate information that provides more specific detail about the License Type "Subscription". It seems that any Entitlement which our Asset Managers have set the License type to Subscription displays as Compliant. However, it also also...

SAP Ariba vs HAM PRO?

Anyone has experience with integration of ServiceNow witt  Ariba with automate purchasing processes? Apparently without HAM PRO module it is not possible to bundle multiple requests. Thx

Issue while executing the schedule jobs for sampro with okta

Hi Team, I am resulting an error message while executing the schedule jobs to get the Okta applications and groups in sampro. Did anyone face the same issue?Error message: java.lang.RuntimeException: com.glide.transform.transformer.exceptions.Invalid...

snow57 by Tera Contributor
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Docusign Envelop Consumption

Hi All, I am working on an integration with DocuSign and after initiating the connection and populating the information we see the list of users as well as the subscription consumption summary (sam_saas_consumption_summary) which shows the amount of ...

Not able to see all the users for Smartsheet subscription data

We have established Smartsheet integration and ran the schedule job. We have not got any error and pulled data in the Subscriptions table. However we have team members who use Smartsheet but their subscription data is not being pulled. Below are some...

koushik11 by Tera Contributor
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Resolved! SAM Youtube Course

Hello Everyone,I’m excited to begin my journey in Software Asset Management (SAM) and am currently learning about it through the Now Learning Platform. If anyone has recommendations for YouTube courses or helpful video resources, I’d greatly apprecia...

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