I always thought I understood how Software was being populated by Discovery, but now I’m trying to look closer to troubleshoot the lack of ‘edition’ information with Adobe Acrobat, I’m left puzzled as to how software is populated into [cmdb_sam_sw_i...
Dear experts, I am currently facing a problem where I want to add and delete the certain tables' tabs that will appear only after I submit the risk event form shown in the screenshot below (Risk Event Entry, Impacted entities, risks, and etc). Where ...
Does SAM Pro have a 'standard' request workflow like HAM's Standard Hardware Asset Request? The only flows I see are two software ssset reclamation ones.
I was trying to locate information that provides more specific detail about the License Type "Subscription". It seems that any Entitlement which our Asset Managers have set the License type to Subscription displays as Compliant. However, it also also...
Anyone has experience with integration of ServiceNow witt Ariba with automate purchasing processes? Apparently without HAM PRO module it is not possible to bundle multiple requests. Thx
Can someone explain to me the difference between these two remediation options in SAM Pro? They both appear to create removal candidates. Remove Unlicensed Installs and Remove Unallocated Installs Remediation Options. Is there an article that gives ...
Is possible to hide the modules in the list in Digital portfolio management workspace?
Dear experts, I want to add in SLA due and also Activity Due to keep track on the tasks on hand and to keep up with all the risk event tasks. But currently when all the fields that are related to Due Date, it will appear as UNKNOWN in the form. Why i...
Hello, I have a scenario where two discovery models have been created for the same edition due to slight minor version differences: Two install records have been created for the same machine, but I want to be able to exclude one of them for license ...
Hi Team, I am resulting an error message while executing the schedule jobs to get the Okta applications and groups in sampro. Did anyone face the same issue?Error message: java.lang.RuntimeException: com.glide.transform.transformer.exceptions.Invalid...
Hi All, I am working on an integration with DocuSign and after initiating the connection and populating the information we see the list of users as well as the subscription consumption summary (sam_saas_consumption_summary) which shows the amount of ...
Did anyone tested GitHub Copilot SAAS Integration.
We have established Smartsheet integration and ran the schedule job. We have not got any error and pulled data in the Subscriptions table. However we have team members who use Smartsheet but their subscription data is not being pulled. Below are some...
Hello Everyone,I’m excited to begin my journey in Software Asset Management (SAM) and am currently learning about it through the Now Learning Platform. If anyone has recommendations for YouTube courses or helpful video resources, I’d greatly apprecia...
Dear experts, May I know how do I set up all the risk rating including inherent control and residual to a 4x4 matrix as well as their color to be reflected in the heatmap as per how I want it? Currently I have setup the matrix but the color wont refl...
