Distinguish between Adobe Acrobat 2017 Standard vs Professional editions

boba
Giga Contributor

We have a variety of Adobe Acrobat 2017 Standard and Adobe Acrobat 2017 Professional installations in our environment discovered by SCCM.  It appears as though there is no way to distinguish between the two when discovery models are created and normalized.  Are there people who are able to normalize these to the appropriate edition?  We believe that some of the values in the Primary Key may help us distinguish between the two editions, however this is not a pattern normalization field we can select. 

13 REPLIES 13

Hi Frank,

I do not know if the solution in KB0721360 for returning edition from SCCM works for SQL Server or not.  We recommend that SAM customers utilize ServiceNow Discovery, pattern-based discovery to return details about SQL Servers. 

Hi Daniel, true statement about the SQL using Discovery. Still wondering if someone got the Edition fix with the SN Solution via SCCM.

Didn´t work for us.

thanks

Frank

Sweta7
Kilo Explorer

Hi All,

We have the exact requirement in our environment so if someone could please help stepwise as what to be done to get this edition details in discovery model table s well as software asset management table(cmdb_sam_sw_install)table.

 

Thanks & Regards,

Sweta.

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Kilo Explorer

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