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‎07-01-2020 06:14 AM
Could someone with an instance currently synced to the Content Library please provide the number of rows in your samp_sw_product table?
I realize there are multiple ways this table gets populated, but I assume the bulk of data is coming from the Content Library.
I am working with a large on-premise ServiceNow instance managed by an IT Enterprise. There is some question as to whether or not we have been importing content library updates over the past several months/years.
A current row count on the samp_sw_product table could help my office determine approximately how current we are.
Thank you.
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‎07-07-2020 09:26 AM
I'm seeing 197741 records in the samp_sw_product table. The latest sync that was performed on 2020-07-04. Hope this helps!
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‎07-01-2020 06:49 AM
Hi Matt,
My instance synced to content library and the count in table samp_sw_product is 1388. You can check created,created_by,updated,updated_by field to get an idea if the data in this table is getting created/updated.
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‎07-01-2020 07:10 AM
Nikhil, thank you very much for the response. 1,388 seems very low. Are you referencing data from a Prod instance? Most previous postings have referenced around 100k rows.
You are absolutely correct regarding the created_by and updated_by dates. With our on-premise instance, the timing of the data is known to lag. I guess I am trying to determine the amount of data potentially missing.
Thank you again.
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‎07-11-2020 12:59 AM
Hello Matt,
The count was from my dev instance. Additionally, you can check below post, there is good explanation given by Evan Orgel about content library in SAM.
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‎07-11-2020 06:58 AM