Faced issue in Microsoft Intune and ServiceNow Integration

MehakA
Tera Contributor

Hi,

We have installed "Service Graph Connector for Microsoft Intune" plugin in our instance for getting the data from Intune to ServiceNow. While testing, we faced below issue.

1- Once we get the software information in ServiceNow, After that if any update happened in Intune regarding that software like install/uninstall. That information will not get updated in ServiceNow.

 

Can anyone guide like why this is happening? 

 

Also, please let us know on the cons/limitations of ServiceNow Integration and Intune.

 

Thanks & Regards,

Mehak Arora

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