Licensable Software Products Deployed on Containers report Not Working

DominionA007 · ‎11-21-2023

Hi All,

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Software Asset Workspace >> License Usage Reports >> Licensable Software Products Deployed on Containers

Any Ideas as to why the report is empty? Not sure if we are missing a plugin or we needed to complete some additional process set up functionality. Please advise.

Engelica Adalia · ‎11-23-2023

@DominionA007 I think the Licensable Software Products Deployed on Containers report (servicenow.com) will only show data if you have Docker or Kubernetes Discovery / Virtualization Docker virtualization (servicenow.com) Kubernetes discovery (servicenow.com).

It looks like it's from the Software Installation table [cmdb_sam_sw_install] with additional details pulled from the "Installed on" (cmdb_ci) data and further filtered by type = docker container (cmdb_ci_docker_container). If discovery doesn't capture this then nothing will show up in the report (shows as null even if you try to re-create the report and add extended fields in your view).

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Engelica Adalia · ‎11-23-2023

@DominionA007 I think the Licensable Software Products Deployed on Containers report (servicenow.com) will only show data if you have Docker or Kubernetes Discovery / Virtualization Docker virtualization (servicenow.com) Kubernetes discovery (servicenow.com).

It looks like it's from the Software Installation table [cmdb_sam_sw_install] with additional details pulled from the "Installed on" (cmdb_ci) data and further filtered by type = docker container (cmdb_ci_docker_container). If discovery doesn't capture this then nothing will show up in the report (shows as null even if you try to re-create the report and add extended fields in your view).