Missing Fields on Create Entitlement form in Software Asset Workspace

Sravan32
Mega Contributor

Hi All,


I want to create Entitlement using Software Asset Workspace, I have filled the all the visible fields on forms and saving form, but getting the following error. 
Steps: Navigate to Software Asset Workspace -- > Create Entitlement --> Fill Form -->Save

find_real_file.png

Click on Create Entitlement below form appears

find_real_file.png 

As per error mandatory missing fields are Owned by, Company and Vendor which are not available/visible on the form to fill, but facing error while submit. Please any one help us to fix this issue.

6 REPLIES 6

Hello Sravan,

    Can you check if someone has written any UI policies on those fields? OOB those fields are not mandatory and as Alex said they will be available once you save the entitlement (Entitlement will be in build state) and under General section you can update those details.

find_real_file.png

Issue is slightly different from above.  Under Software Asset Workspace: License Operations: Software Entitlements:  This page is showing up blank:  Also after clicking on Create Entitlement:  The form is not activated.  Can you assist?  I am new to SAM Pro.  See attached.