Reconciling Office 365 E3 subscription data with Microsoft 365 E3 entitlement

Tim18 · ‎09-24-2020

Hi,

I was wondering whether anyone has come across/have the solution to how I can reconcile Office 365 E3 usage (coming from the Office 365 integration) with entitlement for Microsoft 365 E3?

Office 365 E3 is essentially a component of M365 E3, although I don't believe that is contractually recognised in the respective licensing. https://www.microsoft.com/en-gb/microsoft-365/enterprise/compare-microsoft-365-and-office-365. I was hoping that I could get around it by setting Office 365 E3 as a suite component, but that does't get applied in the reconciliation results - presumably because subscriptions don't have the concept of suites.

Plan B is to ask our ServiceNow admins to setup a script to transform the Office 365 E3 subscription data when it comes in to M365 E3 so we can reconcile it. However that feels like it should be a last resort so wanted to check here first.

Many thanks

rohantyagi · ‎09-25-2020

Hi Tim,

We are developing the solution to reconcile Microsoft 365 components like Office 365, windows10 and EMS into one Microsoft 365 software. [Under Servicenow standard safe harbor] This will be available in the Quebec release. However we are also considering backporting it to older releases, i will be able to give you more information on the timelines or patch number in the next 3-4 weeks. Please tag me in the comment if you don't hear back.

I am also happy to show you how this is going to work in one of our development environments. If interested, please send me an email at rohan.tyagi@servicenow.com

Regards,

_Rohan

View solution in original post

SrinivasRamanu1 · ‎05-30-2024

hi all, we are already supporting this. Please check the latest blog on this: https://www.servicenow.com/community/sam-blog/microsoft-365-licensing-use-cases-some-advanced-scenar...

Anwer · ‎05-30-2024

Just an FYI, Microsoft has some additional M365 packages for government users (GCC) that may have different PPN than the commercial M365. These government versions still need to have the appropriate suite components defined. We have opened a ticket to have this pre-defined by the content library.