Can a Service Catalog item create a story

[deseymour]

I would like to create a form for users to fill out which then would create a Story in ServiceNow for our team. Is this possible without doing customizations?

[Community Alums]

Hi @deseymour ,

Yes you can create a Catalog item to create a Story, however it's best to create a Record Producer instead in rm_story table.

[deseymour]

So with this I would be able to create a form that a user could fill out and the fields within the form would go into the story fields? For example, if I asked when they wanted to start work on their story, it would put that into an Expected Start Date field? 

[Jordan Vignoni]

That is correct.  You can map your record producer variables to fields on the destination table.

[Deepshikha 3010]

Hello @deseymour ,

I have created a Record Producer and mapped it to the Story table. When a user submits the Record Producer form, a Story is automatically created based on the field mapping. Follow these steps to implement it

 I hope this answers your question. If it helped, please mark my answer as helpful.