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Resolved! Pagination in service portal

I have a pagination to setup for a widget. My widget displays information from a custom table. Customer like to have a pagination to setup for the list of records produced in the widgets BUT unable to run a filter on the client script.my code belowHT...

malu by Tera Contributor
  • 14444 Views
  • 15 replies
  • 7 helpfuls

Resolved! state transition in problem form

When the state in problem form changes from new to any other state or from cancelled to any other state then work notes to be made mandatory. How to achieve this using UI policy as there is no changes option.

Priya V M by Tera Contributor
  • 1758 Views
  • 8 replies
  • 1 helpfuls

Days since in Catalog Item/RITM

Hello brains trust.  I have a requirement to document physical site visits by my IT team. All of the IT department are situated at one of three Corporate locations, and we have an SLA with the Business to visit our branches once per quarter. I would ...

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JonnyFoster by Tera Contributor
  • 814 Views
  • 2 replies
  • 0 helpfuls

Subscription Management

Hello CommunityI ahve just learnt the Subscription Management but I'm unable to see how we can monitor the licences? & How to see which users are consuming a licence in ITSM Pro? Can anyone point me in the right direction? Thanks in advance

_ClaireR_ by Tera Contributor
  • 563 Views
  • 1 replies
  • 0 helpfuls

Outbound Emails Restriction

Hello Community, I am looking to stop outbound emails from being sent to our Oracle mailer. I have created an inbound email action for incident creation, which is setting Oracle Mailer as the caller of the incident. Now I want to stop the incident up...

Burhan Shah by Tera Contributor
  • 1019 Views
  • 3 replies
  • 0 helpfuls