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How to invoke a REST API on FORM submission

Hi , I am new to ServiceNow. I trying to learn on how to invoke a REST API on submit. We have a REST API to POST the contents of a form in ServiceNow. How can i build the a simple onboarding form that invokes an API when submitted. Any references wil...

Abhilash9 by Kilo Explorer
  • 3130 Views
  • 5 replies
  • 0 helpfuls

Known Error Knowledge Article

Good Evening,  Our IT Team is incorporating the Known Error Knowledge Article creation process as we implement a new OOTB Problem Form in the near future.  I am looking for any process flows, process documents, of best practices in implementing this ...

Resolved! Service Catalog analytics

How/where can I get statistics for click rate on my catalog items?   I'm looking for how often each item is used.    Thanks in advance. 

TDayCruz by Tera Contributor
  • 1694 Views
  • 2 replies
  • 1 helpfuls

Resolved! Regular Expression to validate Domain Name

Dear Community, On the Service catalog form we ask users for provide FQDM/Fully Qualified Domain name (www.example.com, www.example.co.uk, etc). ServiceNow has out-of-the box Regular expression for URL, however it contains "http".  Which regular expr...

Mantautas by Tera Contributor
  • 4166 Views
  • 6 replies
  • 2 helpfuls

Which schedule job perform table cleaner task ?

Hi all,We have  a requirement to delete records based on condition . Count of records to delete are around 4million so we have used table cleaner for this purpose and created an autoflush record . But i want to know which scheduled job is executing t...

harshw by Tera Contributor
  • 5014 Views
  • 4 replies
  • 6 helpfuls

Resolved! Populate Record Producer Field with UserId

I am new to ServiceNow. I am attempting to create a drop-down field on a record producer where the user can select an employee's "User ID". However, I am not able to find the field under the "[User] sys_user" table. Does anyone know where or how I ca...

Shy by Tera Contributor
  • 1623 Views
  • 7 replies
  • 1 helpfuls

Social Media Integration with ServiceNow

Hello All,   First post here, and new System Admin as well I wanted to know if there was a way to integrate Social Media (Twitter Feed & Facebook feed) into the service portal using announcements. Basically the marketing department asked if we could...

nyrguy45 by Kilo Contributor
  • 5608 Views
  • 5 replies
  • 3 helpfuls