blocked user

jaiku
Giga Contributor

what is blocked user ?? and how to make a user to list in the blocked users list???

13 REPLIES 13

jaiku
Giga Contributor

I dont want to create a new passwordreset blocked users.... I want the already existing users to be listed in the blocked users list...


Hello Jai,



You are not creating any user here. You are selecting an user from user table and making him blocked. If you want the list of blocked users. you can navigate to blocked users.


Hello Jai,



Can you please explain what is blocked user in your terms?



I didn't clear about your query.



Can you explain clearly.


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Shishir Srivast
Mega Sage

A user can be blocked (not allowed to use the Password Reset application) if the user is flagged as exceeding max reset attempts or is manually banned.


http://wiki.servicenow.com/index.php?title=Resetting_Passwords#gsc.tab=0


jaiku
Giga Contributor

I need the steps or scenario to make a user to be listed in the blocked users list???