Hello,
My questions pertains to CI relationships which trigger impact emails to CI owners for risk/impact assessments.
I am looking at a list of change records which has my CI of interest under "Impacted Services" tab. However I am struggling to find kind of relationship my CI of interest has with affected CI of the change record - so I can determine impact. For few of them I can, as there is a direct relationship I can see in cmdb_rel_ci table. But I am guessing for others the relationship could be buried down in dependency map. Navigating dependency map is cumbersome as it would have hundreds, if not thousands, CI!
Basically my use case is to report on relationship between my CI of interest and affected CI in a change record, with type of relationship.
Thanks for your insights/help.
