Show additional info of change request approvals on service portal 'My Approval' widget. Please help

Arjun4
Tera Contributor

‎11-13-2023 05:44 AM

Hi Experts,

There is an 'My Approvals' widget on Service portal which shows all the pending approvals of the currently loggedin user from different tables. When I click on a specific approval, it will show details like below.

I want to add two more fields for the change request underneath requested for, could you please tell me how to achieve it?

Approval request for Change Request CHG0030002

 
Opened by System Administrator
Requestor System Administrator
Start
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-13-2023 07:58 AM

Hi @Arjun4 

 

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/build/service-portal/conce...

 

https://docs.servicenow.com/bundle/vancouver-platform-user-interface/page/build/service-portal/conce...

 

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