Add field to Record Information contextual panel in SOW

[prashanth1027]

I have a field called affected users where we can select multiple users in the incident form. Now I want to bring this field into the Record information contextual side panel. Currently, I have Caller and Assigned to tabs in the Record information tab. Can anyone help me with this? How can I configure?

@DineshKumaR6579, could you please check this and help me to solve my issue?

Thanks in advance.

[prashanth1027]

The field that you can see on the left side, affected users should also be visible on the record information sidebar where I highlighted the area also. 

[Ankur Bawiskar]

@prashanth1027 

you will have to duplicate the Record page variant and then add a new box on right side to show that

But why to do that when the field on Details tab already has info in it?

This will be heavy customization

[prashanth1027]

Yes, I have duplicated the variant and started working on this, but I could not add another container to the record information tab. I have tried duplicating the container also in the page variants, and decreased the order to populate the duplicated variant live in the SOW. But it is not working as expected.

[Ankur Bawiskar]

@prashanth1027 

please share some screenshots etc

[prashanth1027]

Can you please describe what/which screenshots you want to see from my end?