Donut view and card view are not consistent on landing Page on SOW

Yanping Guo1
Tera Contributor

When user first open SOW, the number of incidents are different between Donut view and card view on landing page.

Donut view “Incident assigned to you” doesn’t include resolved incidents, but Card view and list view include resolved incidents. I made changes below:

1. sys_ux_client_script_include.list > SowIncidentLandingPageUtils  -> Doesn't include resolved incidents

2. EVAM datasource doesn't include resolved incidents. 

How come card view and list view include resolved incidents?

Please help! Thanks!

 

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