Open Release Record in DPR Workspace when clicked on from a related list in SOW in Change Request

chaudharymahesh
Mega Sage

Hi, I have a related list on Change Request form in Service Operations Workspace.

Screenshot 2026-04-07 101927.png

 

When i click on release record, it opens the release in Release in Service Operations Workspace, Instead i want it to open in DPR Workspace. Check last image below:

 

Screenshot 2026-04-07 102145.png

 

 

It should open in dpr workspace like below:

 

Screenshot 2026-04-07 102611.png

 

How should i redirect user to this workspace ?

 

 

 

Mahesh Chaudhary
Senior Technical Consultant
1 ACCEPTED SOLUTION

Naveen20
ServiceNow Employee

Which version are you on. The latest version should have the same view in both places.

View solution in original post

3 REPLIES 3

Naveen20
ServiceNow Employee

Which version are you on. The latest version should have the same view in both places.

Instance is on Yokohama release. I had added this below OOTB relationship  on Change Request form. 


Screenshot 2026-04-07 113019.png

 

If i click on release record then it should open in DPR Workspace, I was able to do it for native view using Navigation handler .

 

Screenshot 2026-04-07 113312.png

 

But for SOW , it is opening in SOW view not in DPR Workspace

 

Mahesh Chaudhary
Senior Technical Consultant

You're right. I just checked in my pdi which is on Australia release, It opens in DPR Workspace.

Mahesh Chaudhary
Senior Technical Consultant