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02-23-2025 04:21 PM
Hi
How do you add actions in Agent Assist?
Like "Attach", "Helpful", We want to add our custom actions
Solved! Go to Solution.
02-23-2025 07:03 PM
@Hemant Ch
This document will help you achieve your requirement. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0995963
https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/administer/workspace/ta...
If my response helped please mark it correct and close the thread so that it benefits future readers.
View solution in original post
02-23-2025 10:28 PM
Hi @Ankur Bawiskar
Where can we get the code for OOB "Attach" Functionality?
02-23-2025 10:34 PM
It comes from OOB platform I believe and you cannot access it
