Reference field preview in the Service Operations Workspace

[Vinicius Olivei]

Hello, in the platform view, for reference fields the sys_pop view is displayed when hovering or clicking the "i" icon.

In the service operations workspace, the reference icon opens the referenced record in a new tab instead of previewing it in a pop-up. It happens for all reference fields.

I could not find anywhere mentioning a way to configure/change this behavior and have the same as we have in the platform view, and that's what im looking for. Thanks in advance.

[Haseeb-Ahmed · Accepted solution]

Hi,

This feature is already in line with development and will be available in the Next release.

Please mark it helpful, if it answers your query.

Thanks,
Haseeb Ahmed

[Vinicius Olivei]

Hi, so this will be available in the Washincton DC release?

[JohnnySnow]

Looks like this wasn't added to the Washington release? Did any one figure out how to achieve this?

[Haseeb-Ahmed]

service operation workspace 5.0 version(should release in May24) with compatible release(WD/Xanadu)